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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to LSTNsound.co and LSTN, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to LSTN, Inc. include LSTNsound.co, LSTNheadphones.com, and LSTN. The LSTN website is an Ecommerce site. By using the LSTN website, you consent to the data practices described in this statement.

TRUSTe Privacy Program

LSTN is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this policy, you should first contact us. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe. TRUSTe may serve as a liaison with us to resolve your concerns.

Collection of your Personal Information

LSTN may collect personally identifiable information, such as your name. If you purchase LSTN's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by LSTN. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LSTN website.

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

LSTN encourages you to review the privacy statements of websites you choose to link to from LSTN so that you can understand how those websites collect, use and share your information. LSTN is not responsible for the privacy statements or other content on websites outside of the LSTN website.

Use of your Personal Information

LSTN collects and uses your personal information to operate its website(s) and deliver the services you have requested.

LSTN may also use your personally identifiable information to inform you of other products or services available from LSTN and its affiliates. LSTN may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

LSTN does not sell, rent, lease, or otherwise trade its customer lists to third parties.

LSTN may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LSTN, and they are required to maintain the confidentiality of your information.

LSTN will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LSTN or the site; (b) protect and defend the rights or property of LSTN; and, (c) act under exigent circumstances to protect the personal safety of users of LSTN, or the public.

Security of your Personal Information - Verisign

Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that LSTN is "Verisign Authenticated."

Children Under Thirteen

LSTN does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from LSTN by contacting us here or directly emailing hello@lstnsound.co

Changes to this Statement

LSTN will occasionally update this Statement of Privacy to reflect company and customer feedback. LSTN encourages you to periodically review this Statement to be informed of how LSTN is protecting your information.

Contact Information

LSTN welcomes your questions or comments regarding this Statement of Privacy. If you believe that LSTN has not adhered to this Statement, please contact LSTN at:

LSTN, Inc.
8853 W. Sunset Blvd
W. Hollywood, CA 90069

323.822.5946

hello@lstnsound.co

Effective as of July 31, 2012